Cyber Incident Response (CIR) Retainer

Be prepared. Respond faster. Recover stronger.

When a cyber incident strikes, every minute matters. Dionach’s Cyber Incident Response Retainer gives you 24/7 access to expert responders, predictable costs, and proactive readiness  so you’re never left scrambling in a crisis.

Trusted by leading organizations and certified by industry authorities

Why You Need a CIR Retainer

Cyber attacks are faster, more sophisticated, and increasingly targeted. Most organizations still lack a tested, practiced response plan.

With a CIR Retainer, you get:

Our Cyber Incident Response Retainer

Today, it’s not if you’ll face a cyber incident, it’s when. UK government figures show that around half of businesses and a third of charities have experienced a cyber security breach or attack in the last 12 months. GOV UK only around 22% of organizations have a formal incident response plan in place. GOV UK

When ransomware, business email compromise or data exfiltration hits, every minute counts. You need experienced incident responders who already understand your environment, can contain the threat quickly and guide you through recovery not a cold Google search in the middle of the night.

  • 24x7x365 access to our specialist CIR team within agreed SLAs
  • Pre-purchased incident response days for rapid mobilization and predictable costs
  • Proactive readiness services to strengthen your plans, playbooks and people
  • End-to-end support from initial triage through to forensic investigation, eradication and post-incident review

When an incident occurs, your retainer gives you priority access to Dionach’s CIR team from first alert to full recovery.

1. Immediate response
24/7 hotline, rapid triage and SLA-backed mobilization.

2. Investigation & containment
Scope the incident, identify the attack vector, isolate affected systems and stop further spread.

3. Eradication & recovery
Remove the threat, validate a clean environment and support safe system restoration.

4. Reporting & review
Clear incident report, root cause analysis and prioritised recommendations to improve resilience.

Beyond live incident support and the core proactive services, Dionach can also provide:

Cyber Threat Intelligence (CTI)

We use a range of open-source intelligence (OSINT) techniques and threat feeds to:

  • Identify threat actors and campaigns targeting your sector
  • Detect leaked credentials or data mentioning your organization
  • Provide contextual threat reports that feed into your risk and CIR planning

Threat hunting

Our team can:

  • Deploy endpoint detection and monitoring tools
  • Proactively hunt for signs of compromise
  • Tune and improve your existing detection rules and controls

These engagements can be delivered as standalone exercises or integrated into your retainer.

“Dionach’s CIR Retainer gives us real confidence that we’re prepared for a serious cyber incident. The team responds quickly, understands our environment, and provides clear guidance from containment through to recovery. The retainer model also makes costs predictable and easy to manage.”

Chief Information Security Officer

Financial Services

Retainer levels & SLAs

We offer three core levels to match different budgets and levels of CIR maturity.

Note: Pricing and inclusions can be tailored. Speak to us for a custom retainer aligned to your risk profile.

Why Choose Us for Your Security Testing?

Expert

Certified ethical hackers with 25+ years of experience

Industry Recognition

CREST approved and industry certified professionals

Tailored Service

Assessments shaped to your specific risks, systems, and security priorities

Actionable Results

Clear, prioritized findings with step-by-step remediation

Proven Track Record

Successfully tested 500+ organizations across all sectors

Business-Focused

Testing aligned with your business objectives and risk tolerance

team work

Frequently Asked Questions

Get answers to common questions about our Cyber Incident Response (CIR) Retainer.

Ready to Respond to a Cyber Attack?

Our Cyber Incident Response Retainer ensures immediate access to experienced responders, helping you reduce impact, protect operations, and recover faster.

Ready to Respond to a Cyber Attack?

Our Cyber Incident Response Retainer ensures immediate access to experienced responders, helping you reduce impact, protect operations, and recover faster.

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